Returns & Shipping Policy

SHIPPING

Products from the store are shipped within 1-3 days using the following carriers: USPS, FedEx, UPS, DHL, and OnTrac. After shipping, most orders will arrive within 1-3 business days, however this is based on what shipping destination and orders can take longer.

RETURNS

The return policy for orders from our store is 30 days. Unfortunately we can’t offer you a refund or exchange after this period. To be eligible for a return, your item must be unused and in the same condition that you received it. To complete your return, we require a receipt or proof of purchase. Please do not send your purchase back to the manufacturer. If you need to return an item, please email info@monarchfitness.com.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.  If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

REFUNDS

For store orders, once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 5-10 days.

EXCHANGES

Store items can be exchanged only if they are defective, damaged, or the wrong size, color, or design. If you require and exchange please send us an email at info@monarchfitness.com.

© Monarch Fitness LLC, 2018